Customer Testimonials

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DealerRater Nov 11, 2020

Wendy in sales is amazing. Richard in financing went above and beyond. I couldn’t be happier with the service they both provided. I highly recommend!! Thank you Balise Nissan in West Springfield.

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DealerRater Oct 1, 2020

From the time we walked into Nissan until we came out with our new car the sales person was excellent! Wendy Charbbonneau went above & beyond to help us through the whole process. The financial person, Richard Botha was also excellent in procuring our loan. I would recommend Nissan to anyone!

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DealerRater Sep 20, 2019

Michael our sales guy was extremely helpful and a pleasure to work with. He was very accommodating and not pushy at all which I experienced at other dealerships.

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DealerRater Aug 11, 2019

Had a great experience at Balise Nissan. My saleswoman Wendy made the car buying experience very easy and hassle free and was a pleasure to deal with along with the rest of the family at Balise. I would definitely recommend Balise and I love my new Rogue.

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DealerRater Jun 11, 2019

Our experience with Balise Nissan was very positive, thanks to Michael Ramdath’s attention. He helped us to quickly narrow down our selection after listening carefully to our wish list. He moved the process along efficiently, focused on being clear about each step. I recommend Michael Ramdath and I will definitely be a repeat customer. Thank you, Michael.

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DealerRater Nov 27, 2018

Michael was a pleasure to work with. Never pushy, always smiling and down to earth. Our insurance company was taking a long time to stamp our registration and he never stopped calling them to get on their case. You can tell he takes pride in his work and truly cares.

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DealerRater Oct 23, 2018

We were having a hard time deciding between the Nissan Rouge or another vehicle. The staff at Balise did not get pushy but were helpful in making the decision.

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DealerRater Jun 1, 2018

I went to the dealership, test drive a car, and it was a good experience I’d go as far to say it was stellar.

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DealerRater Mar 20, 2018

Anaylin was extremely personable, knowledgable and helpful! She found a vehicle that exceeded our wants and needs. We came in with a budget in mind and the challenge of finding us a vehicle to seat 3 car seats comfortably and thanks to her creative mind and suggestions my family of five is now comfortably traveling in a 2018 Nissan Pathfinder! Thank you!

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DealerRater Feb 28, 2018

I went to this dealership looking to finance a nice car with low monlthy payments after getting told no by several other dealerships due to poor credit. I highly reccomend asking for Candyce, not only did she go above and beyond to get me into a car, she met all my expectations and I left more than satisfied, all thanks to her!

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DealerRater Feb 1, 2018

Friendly If you needed anything they are always there Definitely spoke to the right person Very satisfied with the car that was found for me

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DealerRater Jan 29, 2018

The gentleman that worked with my husband and myself was very honest, knowledgeable, and easy going....I would absolutely use him again when shopping for a vehicle..

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DealerRater Jan 26, 2018

Vehicle. He was very polite and professional. Will definitely do business with him and this dealership. He carefully listened and heard what my needs were. Balise Nissan is the place for serious car buyers who want and expect exceptional service.

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DealerRater Nov 30, 2017

Great service, friendly and courteous. Paulo Dias was great help and knowledgeable. He explained in full detail all the questions I had with my car . I’ll definitely come back.

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DealerRater Nov 20, 2017

I am currently in the process of trying to get approved for another lease and walking in to a dealership alone as a woman is intimidating. However, they introduced me to Bobbie Doe and his wit, kindnesss, experience and customer service is amazing. I am putting all my faith in to Bobbie and if anyone can get me approved Bobbie can. Balise is still a family company and it shows. Bobbie, I am so thankful that met you. See you Monday and we will take it from there. Hey, even a Rogue is fine. You are the expert😉 Btw, Balise ...

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DealerRater May 16, 2017

I Workked with Kevin Bibbo on getting my Titan. Very friendly and knowledgable. Have worked with him on getting into my previous nissans as well.

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DealerRater Apr 8, 2017

Christian DeJesus, Sales Consultant, Chandran Venkitachalam, General Manager, and the entire Balise Nissan staff went above and beyond to make my new truck buying experience easy and stress free. I was given a great deal and I am extremely satisfied with my purchase. I have been a loyal customer for over 6 years and will continue to be in the future.

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DealerRater Apr 1, 2017

Courteous, knowledgable, spends lot of time with purchaser for vehicle operation, and safety features and operation. Dealership very clean. Will recmend Robert Doe to all my friends looking for a vehicle .

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DealerRater Mar 28, 2017

The sales person Robert Doe and the credit person Jason are outstanding employees and understand customer service. I have bought 11 cars from this dealership.

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DealerRater Mar 25, 2017

I was looking for a new car and the customer service from Kevin was great. I visited other dealers and was not satisfied at all. Balise Nissan was great and efficient with getting me into a new car in under 2 hours

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DealerRater Mar 21, 2017

I have purchased 5 new vehicles over the years from Balise. I keep coming back because my salesman Bobby Doe is trustworthy and he works hard to get me the best deal. He and the rest of the team at Balise are never "pushy" or try to sell me. They just work to make sure I have the best experience possible and get exactly the car I want at a fair price. I'll be back!

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DealerRater Jan 23, 2017

I had a great experience at Balise Nissan! Walked in, no games, no false advertising. Got a great deal on a lease and Bobby Doe took good care of me. Go see him! You'll be glad you did!

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DealerRater Feb 5, 2016

Mark Kline handled my car buying experience extremely professional. Mark is a great down to earth none pressuring, knowledgeable salesman. He went above and beyond to make my experience a good one. I bought my car on a Wednesday but, wasn’t going to be able to register it till the following Monday. Mark took time on Sunday to give me a call and make sure all the final details were all set for Monday, even though his sale services were all done with me. Best salesman I ever dealt with.

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DealerRater Jan 13, 2016

When it came the day to sign the paperwork and accept delivery of my used vehicle, everything that could go wrong did go wrong. There were some issues internally (as well as me forgetting to bring my title on my trade in) with communication and it was a "perfect storm" of errors. However, Mark never stopped trying to do his best - for me and for his dealership. He is extremely friendly and I never felt like I was dealing with a stereotypical "sales guy". Even at my most frustrated, Mark really came through.

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DealerRater Dec 1, 2015

Mark Kline, our salesman, was very knowledgeable, and easy to work with. He navigated me through the two different models of SUVs I was interested in which made my decision to buy an easy one.. I also know that I can call him any time I have a question.

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DealerRater Aug 7, 2015

It has always been a pleasure to purchase vehicles from Jerry Rome Nissan. I recently purchased a 2015 Pathfinder and from the moment I walked in the showroom I was treated with the utmost respect and professionalism! Brian Clark is the reason we repeatedly return to Jerry Rome! Sandra

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DealerRater May 12, 2014

Our sales rep, Clint Myles was pleasant to work with. He was so helpful we bought our new car in 4 hours. No pressure at all. I also watched him work with another client while we waited to pick up our new car and he was the same with them. I would recommend him to all who are considering buying a Nissan.

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DealerRater Aug 30, 2013

This was my wife and my second vehicle that we have bought from Clint at Jerry Rome Nissan. My wife bought a new Rogue in February of this year, and we were so impressed with our experience that when it was time for me to get a new car it was a no-brainer. Clint helped me to lease a new Sentra with navi, rear camera, and much more than I thought I could afford for barely over $200/mo with only my trade in down! His customer service was again exceptional and I am super happy with the new car. Thanks ...

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DealerRater Aug 15, 2013

Just a quick note to let everyone know I felt with the help purchasing a new / used chevy Silverado from this dealer. I was very pleased with professional people I met with at the dealership. They were very knolageable about the vehicles they were selling and all thit I met were very plesant. I was completly satisfied with the whole service. I would buy another car from Mr Doe again. Just to let you know, I travled fourty miles to look then boy.

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DealerRater Jul 13, 2013

Bob Doe was excellent as always. He is very considerate and does what it takes to satisfy his customers. I highly recommend Bob as a salesman. There is no better salesman anywhwere.

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DealerRater Jul 3, 2013

After having looked at the Nissan 'Rogue' both new and used at 2 different out of town dealers I had very little decission making information and felt that they didn't really care if i did business with them or not. I made one short phone call to Jerry Rome Nissan and spoke with Clint Myles the sales rep there. In that one short call , Clint gave me all the information I needed as well as the feeling he was truely interested in helping me get the rogue I wanted. My feelins were confirmed when he gave my wife and I ...

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DealerRater Jun 11, 2013

I just leased a brand new Nissan Frontier! I worked with Clint. He had excellent customer service. When we first met he heard me out to gain an understanding of what I wanted. He then took the time to show me and tell me a great deal about the options I had. What really stood out for me was that, when I mentioned that I most definitely wouldn't be buying that day, he didn't push me to make any decisions and kept telling me about the cars. I addition to all of that he was very very approachable ...

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DealerRater Jun 11, 2013

Went into Jerry Rome looking for a new Sentra and was extremely nervous as I have never bought a new car before. Clint Myles met me at the door and was very friendly. He listened to what I was looking for and what my budget was and I never felt pressured in any way. He explained to me about a college grad program that I had never heard of, that helped me get into an Sentra more options than I had thought possible. This experience was better than I had expected and I have and would recommend him and Jerry ...

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DealerRater May 7, 2013

The whole process from the initial email to getting in my new car was well organized and best of all, non-stressful. Bob was a great salesman with positive energy and was an awesome listener. Brian made the financial process flow quick and painless.

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DealerRater Oct 20, 2012

I was very pleased with the experience I had with Jerry Rome. I did purchase a 2013 Nissan Altima, which I love! When I did pick it up, I thoght it should have been detailed a little better and then I spoke to Bobby and I brought it back in and it got taken care of. I appreciate Bobby going the extra mile! I did trade in my 2012 Altima which I purchased from another Nissan dealership, which I will not go to again! Even the pain of going thru finance was very easy and everything was explained in detail

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DealerRater Aug 12, 2012

Great experience. This is our second new vehicle purchase from Jerry Rome and Bob Doe. He was helpful, friendly, and respectful of our time. I got a good trade and the vehicle was delivered with no problems. The Business Manager worked with me to make sure a confusing address situation (mailing street address in one town,residential street address in another) was properly entered to avoid a property tax issue down the road.

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DealerRater Aug 7, 2012

The advertised flyer and fantastic reviews of Bob Doe at Jerry Rome Nissan got me in the door. I didn't end up with the advertised price (read the fine print, the average person doesn't qualify for many of the discounts that brought the price down), but working with Bob Doe kept me in the building and ultimately into a 2012 Rogue for a 39 month lease that I am very happy with. I love the car, Bob and Brian (the finance manager) made the entire process a pleasant one, and I left feeling good about the purchase and positive I ...

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DealerRater May 30, 2012

Buying a car can be an anxiety provoking experince. Luckily I got the oppurtunity to work with Bob Doe at Jerry Rome Nissan and anxiety was out the window. He listened and got us exactly what we wanted for exactly the price we could afford. I could not have asked for a better experience and will recommend anyone to Jerry Rome and Bob.

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DealerRater May 20, 2012

I want to commend Bob Doe on his above and beyond customer service. I am shopping around among several states for a Chevy SSR. Not an easy car to come by.. most are overpriced... and you have to read the CarFax's carefully (when available) to understand subtle issues and abuses with the vehicles. I made contact with Bob through an internet inquiry. He promply replied with an email and then followed up with a call. I returned the call and had questions prepared to ask. Bob was able to answer all my questions.. and he did not pressure me ...

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DealerRater May 1, 2012

We came from Country Nissan. Where we were traded very badly. We were treated by eric, He listened to us complain about the experience had. And helped us find what we really wanted. We came in looking at the Versa and left with the Cube. Joe and Brian in finance were very helpfully getting us financed. I greatly appreciate all everyone did to help us.

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DealerRater Jan 5, 2012

Working with Bob Doe was great. He was a no pressure sales person which my wife and I really liked. Bob got us a great deal on the vehicle we wanted and I would recommend him to anybody who is looking for a Nissan. We had a great experience at Jerry Rome and I wouldn't waste my time with another Nissan dealership in the area for our next vehicle. Shop Jerry Rome first and ask for Bob Doe you won't be disappointed.

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DealerRater Nov 30, 2011

I owned a Nissan Murano that I purchased from Johnson Nissan in Pittsfield Ma in 2008. I had just turned over 60k miles and thought that I should look at possibly trading it in. I did alot of research and first, decided to stay with Nissan given it's outstanding performance, and secondly, I LOVED the Nissan Juke SL AWD. I contacted the dealer that sold me the Murano and asked if they could find a White Pearl Nissan Juke SL AWD for me and I was told he was having a difficult time locating one, but he had a graphite ...

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DealerRater Sep 11, 2011

Bob made the buying experience very easy from the used car price, prepping the used car and dealing with the RMV for new plates for my car.

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DealerRater Sep 6, 2011

My wife and I had a great experience with Bob at Jerry Rome Nissan. We knew exactly which car we wanted, and I did all my research online to determine the best price. When we got to the dealership, Bob explained the process, as well as showing me how they arrived at a value for the trade in, when I initially thought the offer was quite low. Thankfully, we did not run into any of the "sales" lingo or presentations that usually come with visiting a car dealership. I'd happily deal with Bob again when we are ...

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DealerRater Sep 2, 2011

I am so thankful for my new nissan rogue! Bob doe was extremely helpful and a great listener as to what i wanted. I will definately send others to get their vehicles at nissan! Everyone was so friendly. I look forward to future purchases with nissan. Bob gave me what i wanted for a vehicle for a great price!

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DealerRater Aug 5, 2011

This is my third time purchasing a vehicle from this dealer. My sales person ( Bob Doe) is great to work with. He is friendly, gets things done, tells us all we need to know and helps in every way possible. Everyone I have delt with is wonderful, and makes me want to keep going back.

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DealerRater Jun 29, 2011

I was looking for a 370Z. I found through an online cars search that Jerry Rome Nissan had one in stock. I filled out the contact form and Bob Doe contacted me. He was easy to work with and professional throughout. It was not one of those "slimy car salesman" experiences - Bob was very up front with me and was able to give me an AMAZING price on the car I was looking for. I drove 2 hours to pick up the car - a little nervous that the whole deal had been arranged by phone. I was ...

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DealerRater Jun 9, 2011

We bought a Nissan Altima for our daughter and got a great price from Jerry Rome. Our salesman Bob Doe went above and beyond what was expected in making sure this was a pleasant experience for us. He located the car we wanted and had it for us the next day. On delivery Bob Doe connected her blue-tooth made sure she understood how to use it and all of the other features of the car. He was great at explaining to her how to maintain her new car and use all the safety features of the car. Bob Doe and ...

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DealerRater Jun 7, 2011

very professional. no pressure at all. extremly helpful. all around a great experience. i was treated like person. and not like i had no knowledge of cars what so ever. never tried to sell me something i didnt want. i was given a tour of the building, and met with alot of the staff. everyone seemed to get along. like everyone was buddys with eachother. i felt comfortable there.

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DealerRater May 17, 2011

Jerry rome nissan was very accomodating with my needs. As soon as I walked in the door I felt comfortable with the decision I was about to make. I purchased my third Nissan Xterra today and I will keep on purchasing my vehicles at Jerry Rome Nissan. The sales team is great. They do not make you feel pushed. They give you room to breath.

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DealerRater Mar 7, 2011

Excellent curteous service on a great deal. My wife and I were very pleased with our experience there. We both highly recommend them for a great deal. They had a great selection of cars and the sales rep Bobbie Doe was very thorough, took his time to make sure my wife and i understood the agreement and special featured of our new car.

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DealerRater Jan 22, 2011

I have been having my cars serviced at dealerships for over 25 years and this is by far the best service department I have ever dealt with. In fact, because of this service department, both my wife and son have purchased new cars from this dealer. Great job.

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