WOW! What an amazing dealership. I need servicing on a car i bought 7 months ago and they went above and beyond. Absolutely amazing. I never thought a dealership would do what they did. They definitely have a life long customer. Michael Ramdath is a salesman there who goes above and beyond what a salesman would or should do and i am forever greatful. I live an hour and a half away and i would with no question go back. Thank you Balise for being exceptional!!!
Our experience with Balise Nissan was very positive, thanks to Michael Ramdath’s attention. He helped us to quickly narrow down our selection after listening carefully to our wish list. He moved the process along efficiently, focused on being clear about each step. I recommend Michael Ramdath and I will definitely be a repeat customer. Thank you, Michael.
Absolutely nothing but great things to say about Balise Nissan in West Springfield! They are great. I bought my car new from them 2.5 years ago and have had all my servicing done through them and couldn’t be happier. They just recently had to replace my wheel bearing which was still under warranty and they replaced it timely with no issues or charges. I also just had an issue with my car making a noise so I brought it in and turns out I needed a strut replaced. This was only covered under warranty until 36k miles and I’m at about 42,500. They replaced this part for me the same day as they inspected the car for the issue. And they said since I was just over the 36k mile warranty and still within 3 years they’d submit the repair as a good will through Nissan so I didn’t have to pay a penny. On the receipt it said how much it would have normally cost with parts and labor and I would have been looking at about $500. I’ve never been more impressed by customer service at a dealership. Everyone is super nice and very helpful. Very pleased!! Would highly recommend to anyone looking to buy a Nissan or have service done to a Nissan!
Stopped by to look at a potential option for when I turn in my current vehicle lease. My salesman, Christian, was fantastic. Zero pressure when making a decision and went the extra mile to find a vehicle that fit what I wanted. Excellent customer service.
Christian and Kevin are the most helpful and genuine people in this establishment. Kevin sold me my first car 3 years ago and still remembers me, great service. Christian was wonderful at explaining all the details of buying my lease out and made me feel comfortable unlike most car salesmen, highly recommend working with either of these men.
Christian was great! Very friendly and helpful
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